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New Imaging Requirements for Document Upload Effective January 1

December 01, 2017

Effective January 1, 2018, the following quality standards will be required for all multifunction devices, LOS imaging solutions, and documents uploaded for AHFA/ServiSolutions review:

*Please note -- All appraisals must now be submitted separately.

Document Submission Requirements:

  • PDF or TIFF format (TIFF image format with CCITT Group 4 image compression)
  • 300 dpi resolution required
  • Bi tonal (black and white)image mode (not grayscale)
  • Auto-sense page size
  • No page scaling

 Appraisal Submission Requirements:

  • PDF format ONLY
  • 300 dpi resolution required
  • Color image mode
  • Auto-sense page size
  • No page scaling

We appreciate your cooperation in this matter. Please contact your IT Department or device vendor with any questions regarding device requirements. 

If you have any further questions, please contact [email protected].


Below are support page links for the most common multifunction device vendors: